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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stuart Hill

March 21, 2025

5  out of  5
rating by Stuart Hill
"Extremely professional, excellent speaking and answering questions. Very friendly, look through options with me."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Stuart, thank you SO much for taking the time to give us a review. It has been great working with you recently - we appreciate you! "
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Dawin Jackson

March 19, 2025

5  out of  5
rating by Dawin Jackson
"She is an excellent agent that goes above and beyond to help her customers."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Brittney Reynolds-Turmon

March 19, 2025

5  out of  5
rating by Brittney Reynolds-Turmon
"Kate Elder and the rest of her team are the best! They are always easy to reach, answer questions, and provide the best possible insurance services. I highly recommend."
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that we have been able to take care of all your insurance needs. We are always here to assist you!"
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Taylor Davidson

March 18, 2025

5  out of  5
rating by Taylor Davidson
"very nice people !"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Daniel Gimm

March 14, 2025

5  out of  5
rating by Daniel Gimm
"Ashley was super great!! I received a letter about my insurance on my vehicle. I didn’t understand and Ashley was like send it over! I got you covered.. Thanks Ashley!! You’re the greatest!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your awesome review! We are so glad that Ashley was so helpful and quick to provide a resolution with your auto insurance. We appreciate you!"
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sue tatum

March 2, 2025

5  out of  5
rating by sue tatum
"When I called the office to get a ball park coverage Sammy had my exact quote as we spoke immediately guiding me to great coverage! Such a friendly and knowledgeable experience with no waiting and all in 1 quick phone call! So happy I made this call!"
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that Sammy has been so helpful with all your insurance needs. We are always here to assist you!"
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G Cotton

February 25, 2025

5  out of  5
rating by G Cotton
"I was not disappointed. Sammie was great and found me some really good discounts."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and your shout out to our team - we appreciate you!"
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Alyssa Vitale

February 24, 2025

5  out of  5
rating by Alyssa Vitale
"Connie was so helpful! I have always had insurance through my parents and was not too educated on what my policy was for. Connie took the time to break everything down for me and also helped add on some things to make it a bundle, saving us money! It was such a welcoming and friendly environment. I am so happy to have Kate Elders State Farm for my insurance. For the last 6 years I have never had any issues with them. Highly recommend this location!"
We responded:
"Thank you for your wonderful review! We are so glad that we were able to help you bundle your insurance and save you money! We are happy that Connie was able to take care of you and and provide you excellent service. We appreciate you!"
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Marilyn Wiest

February 20, 2025

5  out of  5
rating by Marilyn Wiest
"So incredibly grateful for the kindness and helpfulness from Denise! Extremely knowledgeable and patient with my many questions.!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for taking the time to give us a review! We are so glad that we have been able to provide you with excellent service with your insurance and that Denise has been especially helpful! We love to hear your experiences with our staff. We appreciate you!"
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Sandy Schoenborn

February 18, 2025

5  out of  5
rating by Sandy Schoenborn
"Flat service to their clients"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you! "
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Nate

February 18, 2025

5  out of  5
rating by Nate
"This team is awesome. I feel extremely lucky to have found them and not just for the savings. This is the kindest and most professional group that I've ever encountered. I have zero regrets about having left USAA!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We love to hear how awesome our team is and that we have been helpful in providing you with all your insurance needs! Thank you so much for your review! We appreciate you! "
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Renee Boggs

February 12, 2025

5  out of  5
rating by Renee Boggs
"They have taken very good care of me over the years. Good prices too. Friendly staff. Denise was especially helpful. Great service."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for taking the time to give us a review! We are so glad that we have been able to provide you with excellent service for your home and car insurance over the years and that Denise has been so helpful! We appreciate you!"
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David ODonnell

February 10, 2025

5  out of  5
rating by David ODonnell
"The ladies at my State Farm office at Kate Elder are the best. I have very poor eyesight. And they assist me by making my payments for me each and every month. They are a wonderful bunch of ladies. I highly recommend Kate Elder State Farm"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with our insurance office. We are happy to be able to assist you with your payments each month. We appreciate you!"
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Ancell Beverly

February 6, 2025

5  out of  5
rating by Ancell Beverly
"You guys are always so helpful and I don’t get a lot of run around you answer my question the first time around"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Daniel Schanuel

February 6, 2025

5  out of  5
rating by Daniel Schanuel
"Super helpful and friendly"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with our insurance office. We appreciate you!"
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Tim

February 5, 2025

5  out of  5
rating by Tim
"Kate and Ashley are among the most capable and competent representative and assistant that you could possibly work with. I had the good fortune of finding this agency through a family referral while shopping for Rv coverage. I was so impressed with their delivering on everything I asked for regarding my RV, that I switched my car policies away from my previous carrier to Kate's State Farm Agency. Not only was my RV premium surprisingly affordable, I obtained more coverage and add-ons than my previous auto carrier offered, and my cost for the new auto policy dropped significantly. And I do mean significantly! Every thing I said above was true of my experience, so I rate Kate and Ashley a five out of five. Thanks Kate and Ashley, Tim O. North Central IL."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your RV insurance and save you money on your auto insurance! We are happy that Ashley was able to take care of your insurance needs. We appreciate you!"
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Kimberly Stewart

February 3, 2025

5  out of  5
rating by Kimberly Stewart
"Kate Elder State Farm Is The Best⭐️⭐️⭐️⭐️⭐️"
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you!!"
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Scott Michalke

February 1, 2025

5  out of  5
rating by Scott Michalke
"Kate's entire team is amazing. Connie has been so helpful. The team has helped with our home owners insurance, auto insurance, camper insurance, rental property insurance, and our business insurance. I recommend Kate's team for any of your insurance needs! Thank you all so much!"
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that Connie has been so helpful with all your insurance needs. We are always here to assist you! "
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Charles Rainey

January 31, 2025

5  out of  5
rating by Charles Rainey
"I highly recommend Kate Elder-State Farm. Ashley was awesome. Attentive, patient and professional. All around a very pleasant experience."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are so glad that we were able to help you with your car insurance and that Ashley was able to take care of your needs. We appreciate you!"
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Sean Williams

January 30, 2025

5  out of  5
rating by Sean Williams
"My wife and I have always had a great experience with State Farm. I've had quite a few conversations with Kate Elder and she seems like a great person."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with out insurance office. We appreciate you!"
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James Dennis

January 24, 2025

5  out of  5
rating by James Dennis
"State Farm came through when my renewal from another company increased over $400 from the previous year. Very easy to move policies for home and auto."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are so glad that we were able to help you with you home and car insurance. We are here to help with all of your needs. We appreciate you!"
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Tom gerke

January 22, 2025

5  out of  5
rating by Tom gerke
"Connie in Kate Elders office is really great! Super customer service and very nice to deal with!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for taking the time to give us such a wonderful review. We love to hear that our office was able to provide you with excellent service and that Connie was able to help everything you needed. We are always here to assist you with your home, auto, and business insurance!"
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C Coulter

January 17, 2025

5  out of  5
rating by C Coulter
"I love Kate Elder‘s State Farm agency. I was with her back in about 8 or 9years ago and I’ve been trying to get back to her every since. finally they have rates that beats what I have and I decided to go back to Kate Elder. So Ashley was very informative and took care of the situation. She called me every year like she’s promised she would and now I’m back at Kate Elder‘s State Farm agency. Kudos to State Farm Kate Elder’s agency."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are so glad that we were able to help you with you home and car insurance and that Ashley was able to take care of your needs. We appreciate you!"
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Michelle Manuel

January 17, 2025

5  out of  5
rating by Michelle Manuel
"Our State Farm insurance agent Sammy is such a pleasure to work with and goes above and beyond (as she always does) to ensure that my family and I get the best rates and coverage possible for ALL of our insurance needs. The countless phone calls and emails were so worth it. Sammy is very responsive and communicates exceptionally well to keep us informed on the status and any changes on our policies. When Sammy is or will be out of the office she doesn’t hesitate to let us know. For anyone looking for an amazing insurance agent who will listen to your needs and not pressure you, just for a sale, Sammy with Kate Elder State Farm is your girl. Give her a call TODAY. I promise you will not be disappointed."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for taking the time to give us such a wonderful review. We love to hear that our office was able to provide you with excellent service and that Sammy was able to help everything you needed. We are always here to assist you with your home, auto, and business insurance! "
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James Manuel

January 16, 2025

5  out of  5
rating by James Manuel
"Sammie always provides exceptional customer service and handles all of my insurance needs fast and in a professional manner...."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you taking the time to give us a review and giving our awesome team a shout out! Thanks so much as always =] "