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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Miles

August 18, 2025

5  out of  5
rating by Judy Miles
"Kate was very informative."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Brittney Reynolds-Turmon

August 18, 2025

5  out of  5
rating by Brittney Reynolds-Turmon
"Kate Elder and the rest of her team are the best! They are always easy to reach, answer questions, and provide the best possible insurance services. I highly recommend."
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that we have been able to take care of all your insurance needs. We are always here to assist you!"
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Christine Johnson

August 13, 2025

5  out of  5
rating by Christine Johnson
"Excellent service!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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George Hayes

August 13, 2025

5  out of  5
rating by George Hayes
"Denise did very well"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Denise was so helpful and able to help you with your auto and home insurance. We appreciate you!"
Profile photo of T R

T R

August 13, 2025

5  out of  5
rating by T R
"Great to work with"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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D T

August 12, 2025

5  out of  5
rating by D T
"Sammy provided excellent customer service and helped me get out of a jam!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto and home insurance and that Sammy was able to take care of you while providing excellent service. We appreciate you!"
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Kathy Wisniewski

August 11, 2025

5  out of  5
rating by Kathy Wisniewski
"Answered my questions quickly and very knowledgeable in her job."
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you =]"
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Tony DiPasquale

August 7, 2025

5  out of  5
rating by Tony DiPasquale
"Ashley is the best!! Goes beyond the expected!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Keith Johnson

August 5, 2025

5  out of  5
rating by Keith Johnson
"Connie and this office saved me 100$ on my car insurance. Thank you guys."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto insurance and that Connie was able to take care of you while providing excellent service. We appreciate you!"
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Steve elford

August 4, 2025

5  out of  5
rating by Steve elford
"Kate, Ashley and Denise, everyone at Kate Elder State Farm always do an outstanding job reviewing and updating our policies Very happy with the service Thanks Again"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are happy to hear that Denise and Ashley were both so helpful with your insurance policies and in making the process as easy as possible. We appreciate you!"
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BJ KNECHT

July 31, 2025

5  out of  5
rating by BJ KNECHT
"Excellent and prompt service! Staff at Kate Elder went above and beyond to answer questions regarding policies! Happy Customer here! Update 7/31/2025 I recently needed assistance on documentation for my roof rating for policy. I reached out to Ashley at State Farm regarding paperwork. She promptly sent to me via email. I was unable to properly get needed information and again reached out to the agency. Sammy was a superstar and reached out to the roofing company who provided the needed signed document. It was an excellent experience and I am so grateful to have State Farm experts who truly care about the customer! Thank you !"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =]"
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Kelsey Lawson

July 31, 2025

5  out of  5
rating by Kelsey Lawson
"Great State Farm agent and team to take care of all of your insurance needs!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Kari Wilson, MA, LPC

Kari Wilson, MA, LPC

July 31, 2025

5  out of  5
rating by Kari Wilson, MA, LPC
"Wonderful experience with Kate and Sammy! They were able to get me an excellent rate on both my auto and home insurance. Highly recommend this office!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Kari, thank you so much for your review - we appreciate you! It was so great working with you! We love to hear how awesome our team is =] "
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Mary Hebert

July 30, 2025

5  out of  5
rating by Mary Hebert
"Kate Elder has been taking care of my many insurance needs for 30+ years. Her staff, shout out to Ashley, are friendly and wish you a great weekend, etc.. Claims are handled without judgement and are efficiently handled. They call me back!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that State Farm has been able to provide you with excellent service for your home and car insurance for almost 30 years!!! We appreciate you!"
Profile photo of Craig Milam

Craig Milam

July 30, 2025

5  out of  5
rating by Craig Milam
"Had an awesome interaction with Ashley Langenstein from Kate's Elder's office. After discussing my issues over the phone she sent me forms immediately which I was able to forward to my contractor the same day. I then sent her the forms and Ashley insured their internal systems were updated immediately closing this issue for me in <24 hours from the time I reached out! Very much appreciated!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your home insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
Profile photo of John Helms

John Helms

July 30, 2025

5  out of  5
rating by John Helms
"Connie Smith and Kate Elder are both amazing people to work with!! I highly recommend this office!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Connie. We love to hear that State Farm has been able to provide you with excellent service for your home and car insurance for almost 20 years! We appreciate you!"
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Steve Schofro

July 26, 2025

5  out of  5
rating by Steve Schofro
"Being an out of state landlord, having a great agent is vital. Look no further then. Kate Elders team is the best. Responsive and accurate. After 45 years in business, I feel my thoughts are accurate."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for your review and your shout out to our team! It has been a pleasure working with you, we appreciate you!"
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Karin McLaughlin

July 22, 2025

5  out of  5
rating by Karin McLaughlin
"Glad Denise is part if the team at State Farm! Very nice and helpful🙂"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Denise a shout out - we appreciate you!!"
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Nisha S

July 22, 2025

5  out of  5
rating by Nisha S
"Very kind and patient."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Craig Wilson

Craig Wilson

July 21, 2025

5  out of  5
rating by Craig Wilson
"Shout out to ASHLEY who helped us with a tricky insurance issue! She stuck with it and gave us above-and-beyond help! Truly appreciate and highly recommend Kate Elder State Farm Insurance!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Profile photo of Sheila Mccarver

Sheila Mccarver

July 17, 2025

5  out of  5
rating by Sheila Mccarver
"Kate is an amazing insurance agent she takes the time to walk you through your insurance policy step by step and makes recommendations if needed. She explained how the recommended coverage would benefit my coverage whether it was with my home or auto coverage. Kate has been our agent since 1999, couldn’t ask for a better agent"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us about your experience with our office. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance for over 20 years! We appreciate you!"
Profile photo of Kylee Brown

Kylee Brown

July 16, 2025

5  out of  5
rating by Kylee Brown
"We have had a great experience with Kate and her team, especially Sammy! They are always responsive, helpful and kind! Happy to be a customer"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sammy was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of Jim Maule

Jim Maule

July 8, 2025

5  out of  5
rating by Jim Maule
"Denise, was remarkable and beyond helpful in adjusting a policy per my desire....followed up with me at home to ensure I was completely satisfied. THANK YOU"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Denise was so helpful and able to help you with your auto and home insurance. We appreciate you!"
Profile photo of Bob Hoffmann

Bob Hoffmann

July 4, 2025

5  out of  5
rating by Bob Hoffmann
"KateElder and staff have been extremely helpful and supportive in processing our claim related to hail damage to our house. They clarified the process for us and dealt effectively with our contractor and state farm adjusters"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that our team has been so helpful with your insurance and in making the claim process as easy as possible. We appreciate you!"
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Betsy Riley

July 2, 2025

5  out of  5
rating by Betsy Riley
"Kate Elder’s office is great! Very friendly and responsive.I can reach them by text, email and phone so no matter how busy my day is, I can get answers fast!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"