State Farm® Insurance Agent Kate Elder
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Denise Anderson
July 30, 2026
5
out of
5
rating by Denise Anderson
"Sarah at State Farm is fantastic to do business with. She is professional and kind. It was a pleasure."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sarah was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Janice Downard
July 29, 2026
5
out of
5
rating by Janice Downard
"Very kind and friendly service. Was also very helpful and answered all my questions."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Michael Gibbs
July 27, 2026
5
out of
5
rating by Michael Gibbs
"Denise was very nice."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Beverly Williams
July 27, 2026
5
out of
5
rating by Beverly Williams
"Agents are always friendly and respond quickly to all my needs"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Dareese Haynes
July 27, 2026
5
out of
5
rating by Dareese Haynes
"Very sweet and respectful answer all my questions I had"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
Colleen Myles
July 23, 2026
5
out of
5
rating by Colleen Myles
"I know you’ve been promised a returned call and NEVER got it! Well with Kate Elders office is the ONLY office, this isn’t an issue. I have personally worked with them since 2022 and have no regrets! Connie even knows my voice when I call! All the ladies there are so professional and patient. If you are tired of sub par customer service give Kate Elder State Farm a call you will not be disappointed. And no this is NOT a paid review. Just my thoughts and appreciation for a great business in a time when business are so lack luster!"
We responded:
"Colleen - Thank you so much for your incredibly kind words and for trusting our office since 2022! 💙 Connie and the rest of our team work hard to provide the kind of service we'd want for our own families, so hearing feedback like this makes our day. Thank you for taking the time to share your experience and for being such a wonderful part of our State Farm family. We appreciate you more than you know! 😊 "
Rebecca Shires
July 23, 2026
5
out of
5
rating by Rebecca Shires
"Sammy is always helpful and goes above and beyond."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sammy was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Darrell Sanderson
July 23, 2026
5
out of
5
rating by Darrell Sanderson
"When some paperwork was incorrect, Denise followed through and made sure all parties had the correct documents and that all were filled out correctly. Appreciate her attention to detail."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your insurance and that Denise was able to take care of you while providing excellent service. We appreciate you!"
Caeli Blount
July 22, 2026
5
out of
5
rating by Caeli Blount
"Kate and Sarah are always there to help! Easy to work with."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Daniel Brunner
July 16, 2026
5
out of
5
rating by Daniel Brunner
"Always professional, every time."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Janice Rule
July 15, 2026
5
out of
5
rating by Janice Rule
"I felt valued by Sarah of StateFarm because she actually reached out quickly and she was so sincere and personal.
The whole process went so smoothly.
She is competent and caring. She took care of me and I am grateful"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Janice, thank you so much for taking the time to give us a review and for your shoutout to Sarah. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Nathan
July 15, 2026
1
out of
5
rating by Nathan
"Poor customer service"
We responded:
"Thank you for taking the time to give us a review. We are sorry your experience was not a positive one. Since no additional details were provided, we would appreciate the opportunity to learn more and address any concerns. We are always looking for ways to improve. "
Melissa Thomas
July 13, 2026
5
out of
5
rating by Melissa Thomas
"Kate Elder and team are great to work with! Sarah is helpful and very responsive! Highly recommend!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Tabitha Mays
July 7, 2026
5
out of
5
rating by Tabitha Mays
"Sarah is always so friendly and quick to respond to my emails! She is very knowledgeable and patient with all my questions!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Sherry Bartlett
July 7, 2026
5
out of
5
rating by Sherry Bartlett
"Kind and helpful service .Denise has been very helpful...Thank you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Denise was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Ericka Blackmon
July 6, 2026
5
out of
5
rating by Ericka Blackmon
"I've always gotten great customer service and quick responses from Denise. she is amazing."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
David ODonnell
July 6, 2026
5
out of
5
rating by David ODonnell
"The ladies at my State Farm office at Kate Elder are the best. I have very poor eyesight. And they assist me by making my payments for me each and every month. They are a wonderful bunch of ladies. I highly recommend Kate Elder State Farm"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with our insurance office. We are happy to be able to assist you with your payments each month. We appreciate you!"
Cassy Kraft
July 2, 2026
5
out of
5
rating by Cassy Kraft
"Denise helped me deal with a very difficult contractor that was about to cause me to lose my home insurance. I explained my concerns and she reached out to the contractor to work through the confusion and get what was needed. I am so grateful!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Cassy, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear Denise was able to provide wonderful service. We appreciate you!"
Jim Pierce
July 1, 2026
5
out of
5
rating by Jim Pierce
"I had a great experience with Denise. There was a problem with my card and she found it and corrected it. She was very good at creating and fixing the problem. Very satisfied with her expertise...."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that she was able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Kathleen Seibert
June 29, 2026
5
out of
5
rating by Kathleen Seibert
"Professional - personal - Knowledgable - reliable (kept word on promises) - helpful 💕
Thank you Ashley!
Kathleen"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful with your auto and home insurance. We appreciate you!"
Beth Parsell
June 26, 2026
5
out of
5
rating by Beth Parsell
"Connie was amazing! She got my policy switch in no time and with ease!! Best quote for my Jeep and boat!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Connie was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Mark R
June 24, 2026
5
out of
5
rating by Mark R
"Awesome agent, very helpful customer service.
They’re always on point and re ready to help. I was locked out of my vehicle my policy information keys and phone was in the vehicle. I borrowed a phone googled Kate Aldridge’s office and they helped me get everything I need it to get my vehicle unlocked I could not access the app or anything. They jumped right into action to get someone out to get my vehicle unlocked and me on my way. They are awesome!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Michael Minor
June 23, 2026
5
out of
5
rating by Michael Minor
"Connie and Sarah were awesome! Extremely helpful!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Connie & Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Sean Williams
June 23, 2026
5
out of
5
rating by Sean Williams
"Every time that I speak with Denise, she's always helpful and kind. She always sounds like she's in a great mood. Keep up the great work Denise, God bless you."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Denise was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Max Bryant
June 19, 2026
5
out of
5
rating by Max Bryant
"This is a great group to work with. Bery quick and saved me a bundle on home and auto insurance"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"