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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donnie Sparks

Donnie Sparks

November 7, 2025

5  out of  5
rating by Donnie Sparks
"Connie Smith was so easy to work with and made sure we got the best deal for all of our Insurance. Cars, home motorcycle camper and side by side!! Thanks again State Farm and the team with Kate Elder."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Donnie, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear that Connie was so helpful in making the process simple and getting you the coverage you need. We appreciate you and love your photo with Jake!"
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Cherise Locke

November 7, 2025

5  out of  5
rating by Cherise Locke
"Excellent customer service!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Les Henke

November 5, 2025

5  out of  5
rating by Les Henke
"We sat down with our State Farm Agent Kate Elder for our policy review this afternoon, Kate went out of her way to go over all aspects of our policies to include home, 2 vehicle policies and a rider policy we have. She made recommendations to get additional discounts and answered any questions we had. We felt she advocated for us and helped us through the review. We highly recommend Kate Elder State Farm Insurance"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Les, thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Chris Pendleton

November 5, 2025

5  out of  5
rating by Chris Pendleton
"Kate Elder and Sarah Simpson have been amazing to work with, they are always quick to reply and take care of any questions or issues that I have! Highly recommend if looking for insurance!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Sarah was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Sam R

October 31, 2025

5  out of  5
rating by Sam R
"Sammy is awesome to work with! She handled all my questions and concerns and worked with me to find the right plan. She treated me like a VIP!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sammy was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of Sharon Wms-Johnson

Sharon Wms-Johnson

October 31, 2025

5  out of  5
rating by Sharon Wms-Johnson
"Denise is very helpful and smart also very knowledgeable"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Denise was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Brittany Edinger

October 31, 2025

5  out of  5
rating by Brittany Edinger
"I have only been with this office a short time but they have gone above and beyond even in instances of just helping with a question that was not insurance related when we had a more personal issue. Sammy specifically has exceeded expectations and honestly spoiled us to where we wouldn’t want to go anywhere else. She helped in depth when our car was a loss and also with buying a new one. Easy to reach, so convenient, and very friendly. Thanks guys!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Brittany, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear that Sammy has gone above and beyond your expectations. We appreciate you!"
Profile photo of La Rita H

La Rita H

October 30, 2025

5  out of  5
rating by La Rita H
"Connie is very helpful at all times. Connie took time to explain the difference insurance policies her company offered. She followed up with me occasionally which I really appreciated it. Enjoyed working with her always. She’s never too busy to assist."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your insurance and that Connie was able to take care of you while providing excellent service. We appreciate you!"
Profile photo of C Spencer

C Spencer

October 29, 2025

5  out of  5
rating by C Spencer
"Ashley is Always available and informative! What an absolutely amazingly staff! Would recommend this office and these ladies to everyone!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Ed Limde

October 28, 2025

5  out of  5
rating by Ed Limde
"Kate reviewed all my policies and made timely recommendations and saved me money"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Re-G Wade

Re-G Wade

October 21, 2025

5  out of  5
rating by Re-G Wade
"Been with Kate for a long time. Staff is always friendly & attentive. Ask her for a Million dollars, she’ll give it to ya. Nice Lady 😄😀😀"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Chris Pfender

Chris Pfender

October 16, 2025

5  out of  5
rating by Chris Pfender
"My daughter bought her first car last night so we had to get the insurance squared away first then this morning. Ashley was on it and all worked out well for us. Thank you Ashley for all of your help!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of Janet Rodgers

Janet Rodgers

October 14, 2025

5  out of  5
rating by Janet Rodgers
"Always so helpful whenever I call."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Janet, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Profile photo of Shauna Hill

Shauna Hill

October 2, 2025

5  out of  5
rating by Shauna Hill
"Kate called me at our scheduled time and was so pleasant to talk to. She reviewed my insurance with me and did everything possible to make sure I had the best insurance coverage for my home/cars/family."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your home and auto insurance and that Kate was able to take care of you while providing excellent service. We appreciate you!"
Profile photo of Tiffany R.

Tiffany R.

October 1, 2025

5  out of  5
rating by Tiffany R.
"THE BEST TEAM EVER!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =]"
Profile photo of Groovy Santa

Groovy Santa

September 22, 2025

5  out of  5
rating by Groovy Santa
"Kate Elder and the staff at her office have always been very helpful with our insurance needs."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance"
Profile photo of Willie Gibson

Willie Gibson

September 19, 2025

5  out of  5
rating by Willie Gibson
"Staff is very friendly and knowledgeable, they answered all my questions"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Karina Hernandez

Karina Hernandez

September 15, 2025

5  out of  5
rating by Karina Hernandez
"Ashley is amazing !!!! She listen and she helps you understand everything , she has great communications . PLUS she work what best work for you."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of Donald Rickert

Donald Rickert

September 11, 2025

5  out of  5
rating by Donald Rickert
"Kate is an excellent agent."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Beverly Williams

Beverly Williams

September 9, 2025

5  out of  5
rating by Beverly Williams
"Agents are always friendly and respond quickly to all my needs"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Brian Wilson

Brian Wilson

September 5, 2025

5  out of  5
rating by Brian Wilson
"Excellent service! Ashley made it easy to understand and follow along. We are excited to have you supporting us."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your property and auto insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
Profile photo of Rejjie

Rejjie

September 4, 2025

5  out of  5
rating by Rejjie
"Always nice & friendly!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of David ODonnell

David ODonnell

September 3, 2025

5  out of  5
rating by David ODonnell
"The ladies at my State Farm office at Kate Elder are the best. I have very poor eyesight. And they assist me by making my payments for me each and every month. They are a wonderful bunch of ladies. I highly recommend Kate Elder State Farm"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with our insurance office. We are happy to be able to assist you with your payments each month. We appreciate you!"
Profile photo of Kenneth Dravland

Kenneth Dravland

August 28, 2025

5  out of  5
rating by Kenneth Dravland
"You guys are awesome thank you very much for everything you do for people"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
Profile photo of Judy Miles

Judy Miles

August 18, 2025

5  out of  5
rating by Judy Miles
"Kate was very informative."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"