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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 14, 2023

5  out of  5 rating by Daedalus
"very kind, fast, and reliable customer service"

Dylan DeFranco

July 11, 2023

5  out of  5 rating by Dylan DeFranco
"Sammy was super helpful and took care of getting my policy corrected!"

John Meyer

May 3, 2023

5  out of  5 rating by John Meyer
"Service is and always been outstanding."

Mark R

May 1, 2023

5  out of  5 rating by Mark R
"Awesome agent, very helpful customer service."

Tom House

April 27, 2023

5  out of  5 rating by Tom House
"It was a pleasure working with Sammy, getting my change of address and policy changes. She was very patient helping me thur the processes. Professional and knowledgeable in every aspect."

John Anderson

April 25, 2023

5  out of  5 rating by John Anderson
"Very helpful in getting new car insured. Always on top of everthing."

James Manuel

April 21, 2023

5  out of  5 rating by James Manuel
"Sammie and Kaitlyn always provide exceptional customer service......"

Joshua Snyder

March 28, 2023

5  out of  5 rating by Joshua Snyder
"I have always enjoyed working with all team members at this office."


March 21, 2023

5  out of  5 rating by BJ KNECHT
"Excellent and prompt service! Staff at Kate Elder went above and beyond to answer questions regarding policies! Happy Customer here!"

Louis Morris

March 20, 2023

5  out of  5 rating by Louis Morris
"Great people and very professional😊"

Tiffany Randall

March 20, 2023

5  out of  5 rating by Tiffany Randall

John Clarke

March 11, 2023

5  out of  5 rating by John Clarke
"Kate and her team always do the best to meet all our insurance needs. Thank you, Kate Elder State Farm team."

Guad Vega

March 2, 2023

5  out of  5 rating by Guad Vega
"Amazing people been with for yes"
Profile photo of Deangelo Mcclendon

Deangelo Mcclendon

March 2, 2023

5  out of  5 rating by Deangelo Mcclendon
"I always have a great experience when I come visit Mrs Kate Elder."

Tom Mason

March 1, 2023

5  out of  5 rating by Tom Mason
"Kate and her team are the bomb. Always willing to go above and beyond."

Jonnie Rybicki

February 28, 2023

5  out of  5 rating by Jonnie Rybicki
"Kate Elder and her team do a WONDERFUL! job. They work quickly and efficiently to get the job done right the first time."

Rhonda Kelly

February 27, 2023

5  out of  5 rating by Rhonda Kelly
"Been with State Farm for awhile. Great rates!! And the staff…WONDERFUL!!! 😊"

Ann Davis

February 23, 2023

5  out of  5 rating by Ann Davis
"Kate and her staff are amazing."

Kharismatic Chick

February 21, 2023

5  out of  5 rating by Kharismatic Chick
"I absolutely love Kate and all of her staff! Always willing to help and explain policies"

Jason Cummins

February 17, 2023

5  out of  5 rating by Jason Cummins
"I've always had a great experience"

Pam Bates

February 15, 2023

5  out of  5 rating by Pam Bates
"Amber was really amazing to work with!"


February 10, 2023

5  out of  5 rating by Elms
"Very friendly and the rates are super!"

Lydia Neal

February 6, 2023

5  out of  5 rating by Lydia Neal
"Everything is always great. Whenever I reach out through text, I get a quick response. Whatever I ask for is quickly taken care of. I couldn't ask for a better team. Thanks guys!"

Jennifer Grayson

February 6, 2023

5  out of  5 rating by Jennifer Grayson
"I’ve called the office a couple of times over the last few months expressing my concern over my car premiums raising significantly. I started comparing other companies although, I’ve been with Kate a very long time. I didn’t feel like anyone seemed to care. Last week when I purchased a new car, I spoke to Connie and asked for my declaration pages. Connie asked if she could look into my concerns and follow up with me in a couple of days. Today, Katlynn has been following up with me, giving me different options and saved a customer. Although, the car premium is a little higher than competitors, the house insurance was a better rate once we ironed out the details. I feel like Katlynn dug deep into all 6 of my vehicle policies and cared. As a customer service manager for almost 20 years, Connie’s ear and initiative and Katlynn’s drive is what is retaining me as a customer. Thank you ladies!"


February 3, 2023

5  out of  5 rating by Nate
"This team is awesome. I feel extremely lucky to have found them and not just for the savings. This is the kindest and most professional group that I've ever encountered. I have zero regrets about having left USAA!"