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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Warchol

May 6, 2025

5  out of  5
rating by Steve Warchol
"Walked through all the complicated billing/coverage updates from an annual renewal and new policies! Thanks!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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John Clarke

May 5, 2025

5  out of  5
rating by John Clarke
"Kate and her team always do the best to meet all our insurance needs. Thank you, Kate Elder State Farm team."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =] "
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Black Might

May 5, 2025

5  out of  5
rating by Black Might
"Very helpful and answered all my questions!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Megan Ernst

May 2, 2025

5  out of  5
rating by Megan Ernst
"Ashley was great! Super helpful!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Natalie Jablonski

April 29, 2025

5  out of  5
rating by Natalie Jablonski
"Ashley was super helpful in figuring out a complicated situation and making it the best it can be. She was friendly and went out of her way to meet and exceed my expectations!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Natalie, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Maurice Edwards

April 29, 2025

5  out of  5
rating by Maurice Edwards
"Thank you so much for your professionalism and kindness! We appreciate Kate Elder and Denise!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Maurice, thank you for your review! We are so glad to hear that Denise provided you with great customer service for your insurance needs. We appreciate you!"
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Andrew Eastman

April 25, 2025

5  out of  5
rating by Andrew Eastman
"I've been with this State Farm for almost 20 years now, and Kate and her entire team (shoutout to Ashley!) have always been stellar. Great customer service, easy to work with and always helpful."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that State Farm has been able to provide you with excellent service for your home and car insurance for almost 20 years! We appreciate you!"
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Mark Rogers

April 23, 2025

5  out of  5
rating by Mark Rogers
"Kate Elders State Farm has been very helpful with all of my insurance needs. Ashley has been particularly helpful!! They are highly recommended. Thanks for everything you do!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Beverly Williams

April 23, 2025

5  out of  5
rating by Beverly Williams
"Agents are always friendly and respond quickly to all my needs"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Kathy Bergman

April 8, 2025

5  out of  5
rating by Kathy Bergman
"I recently had the pleasure of working with Ashley, she made the insurance process a walk in the park. Friendly and knowledgeable. I highly recommend State Farm to anyone looking for an insurance agency that puts customers first. Thank you Ashley"
We responded:
"Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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patricia hayes

April 7, 2025

5  out of  5
rating by patricia hayes
"Kate Elder was the best state farm agent I have talked to I give her a A+ rating"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Julie Haake

April 3, 2025

5  out of  5
rating by Julie Haake
"Connie (and the others) have been incredibly helpful. Very quick to investigate and follow up on my claim. Friendly and empathetic to my situation. So happy to have them on my team."
We responded:
"Thank you for your wonderful review! We are so glad that we were able to help you with your insurance claim and that Connie was able to take care of you and and provide you excellent service. We appreciate you!"
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Candy Hazell

April 1, 2025

5  out of  5
rating by Candy Hazell
"Ashley is amazing! Always great customer service!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are so glad to hear that Ashley provided you with great customer service for your insurance needs. We appreciate you!"
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Roott Vega

March 29, 2025

5  out of  5
rating by Roott Vega
"Excellent service, the team is very friendly 💯 Recommended, they always answer any questions or concerns I have"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review! We appreciate you!"
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Sharon Rickert

March 28, 2025

5  out of  5
rating by Sharon Rickert
"Ashley was very polite, friendly, extremely informative, and a very very good listener."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Tiffany R.

March 26, 2025

5  out of  5
rating by Tiffany R.
"THE BEST TEAM EVER!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =]"
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Stuart Hill

March 21, 2025

5  out of  5
rating by Stuart Hill
"Extremely professional, excellent speaking and answering questions. Very friendly, look through options with me."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Stuart, thank you SO much for taking the time to give us a review. It has been great working with you recently - we appreciate you! "
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Dawin Jackson

March 19, 2025

5  out of  5
rating by Dawin Jackson
"She is an excellent agent that goes above and beyond to help her customers."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Brittney Reynolds-Turmon

March 19, 2025

5  out of  5
rating by Brittney Reynolds-Turmon
"Kate Elder and the rest of her team are the best! They are always easy to reach, answer questions, and provide the best possible insurance services. I highly recommend."
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that we have been able to take care of all your insurance needs. We are always here to assist you!"
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Taylor Davidson

March 18, 2025

5  out of  5
rating by Taylor Davidson
"very nice people !"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Daniel Gimm

March 14, 2025

5  out of  5
rating by Daniel Gimm
"Ashley was super great!! I received a letter about my insurance on my vehicle. I didn’t understand and Ashley was like send it over! I got you covered.. Thanks Ashley!! You’re the greatest!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your awesome review! We are so glad that Ashley was so helpful and quick to provide a resolution with your auto insurance. We appreciate you!"
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sue tatum

March 2, 2025

5  out of  5
rating by sue tatum
"When I called the office to get a ball park coverage Sammy had my exact quote as we spoke immediately guiding me to great coverage! Such a friendly and knowledgeable experience with no waiting and all in 1 quick phone call! So happy I made this call!"
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that Sammy has been so helpful with all your insurance needs. We are always here to assist you!"
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G Cotton

February 25, 2025

5  out of  5
rating by G Cotton
"I was not disappointed. Sammie was great and found me some really good discounts."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and your shout out to our team - we appreciate you!"
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Alyssa Vitale

February 24, 2025

5  out of  5
rating by Alyssa Vitale
"Connie was so helpful! I have always had insurance through my parents and was not too educated on what my policy was for. Connie took the time to break everything down for me and also helped add on some things to make it a bundle, saving us money! It was such a welcoming and friendly environment. I am so happy to have Kate Elders State Farm for my insurance. For the last 6 years I have never had any issues with them. Highly recommend this location!"
We responded:
"Thank you for your wonderful review! We are so glad that we were able to help you bundle your insurance and save you money! We are happy that Connie was able to take care of you and and provide you excellent service. We appreciate you!"
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Marilyn Wiest

February 20, 2025

5  out of  5
rating by Marilyn Wiest
"So incredibly grateful for the kindness and helpfulness from Denise! Extremely knowledgeable and patient with my many questions.!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for taking the time to give us a review! We are so glad that we have been able to provide you with excellent service with your insurance and that Denise has been especially helpful! We love to hear your experiences with our staff. We appreciate you!"