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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaTonya Sanders

LaTonya Sanders

October 31, 2024

5  out of  5
rating by LaTonya Sanders
"Ashley was great. She went above and beyond to assist me with starting my policy and I am looking forward to working with them in the future. I feel very good about my switch! Thanks again!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We appreciate you! "
Profile photo of Ashley A

Ashley A

October 23, 2024

5  out of  5
rating by Ashley A
"We would recommend Kate Elders insurance to anyone! Ashley the account rep is absolutely wonderful. She has went out of her way to ensure we are getting the best deal and helped us bundle our policies to save $$!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We appreciate you!"
Profile photo of Margie Lusher

Margie Lusher

October 21, 2024

5  out of  5
rating by Margie Lusher
"For a Monday morning, Ashley was super friendly and had patience with me while I had to get my info from my car and then I read the numbers on my VIN incorrectly...we laughed about...we need more Ashley's in the world...thank you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We appreciate you!"
Profile photo of S Cable

S Cable

October 16, 2024

5  out of  5
rating by S Cable
"Kate Elder’s team has always taken great care of me and my insurance needs. Ashley is a wonderful addition to that team! She was friendly, accessible, and knowledgeable in setting up my homeowner’s insurance. I’m so thankful for her help!"
We responded:
"Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We appreciate you!"
Profile photo of Cheryl Calliari

Cheryl Calliari

October 16, 2024

5  out of  5
rating by Cheryl Calliari
"Customer service was great. I enjoyed working with their staff."
We responded:
"Thank you so much for taking time to leave a review. We appreciate you!"
Profile photo of Rhonda Kelly

Rhonda Kelly

October 15, 2024

5  out of  5
rating by Rhonda Kelly
"Been with State Farm for awhile. Great rates!! And the staff…WONDERFUL!!! 😊. Thank you Ashley for all your help!!! Appreciate all of you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you SO much for your review! We appreciate you =]! "
Profile photo of Achilles Karathanos

Achilles Karathanos

October 11, 2024

5  out of  5
rating by Achilles Karathanos
"Very friendly and helpful staff looking out for your best interest."
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you =]"
Profile photo of Marsha Turner

Marsha Turner

October 10, 2024

5  out of  5
rating by Marsha Turner
"I contacted Ashley Langenstein about car insurance. She was knowledgeable and very thorough. She got me a great price with even better insurance than I had."
We responded:
"Thank you for taking the time to give us a review and giving Ashley a shout out. We appreciate you! "
Profile photo of Kimberly Stewart

Kimberly Stewart

October 3, 2024

5  out of  5
rating by Kimberly Stewart
"Kate Elder State Farm Is The Best⭐️⭐️⭐️⭐️⭐️"
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you!!"
Profile photo of Bryan Watters

Bryan Watters

October 2, 2024

5  out of  5
rating by Bryan Watters
"Connie and The Kate Elder team are simply the best!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Connie and the team a shout out - we appreciate you!! "
Profile photo of Lisa Foster

Lisa Foster

October 1, 2024

5  out of  5
rating by Lisa Foster
"Connie with Kate Elder’s office took such great care of me as I was switching my insurance. I appreciate all her help. She made the experience effortless. So glad I switched! Thank you."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Connie a shout out - we appreciate you!!"
Profile photo of Karin McLaughlin

Karin McLaughlin

September 30, 2024

5  out of  5
rating by Karin McLaughlin
"Glad Denise is part if the team at State Farm! Very nice and helpful🙂"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Denise a shout out - we appreciate you!!"
Profile photo of Brooke Capell

Brooke Capell

September 26, 2024

5  out of  5
rating by Brooke Capell
"Connie is always quick to answer my emails or calls regarding our insurance coverage and she knows her stuff! I’ve worked with her and State Farm for over 15 years!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Connie a shout out - we appreciate you!!"
Profile photo of Liz AUER

Liz AUER

September 26, 2024

5  out of  5
rating by Liz AUER
"Excellent!"
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you!!"
Profile photo of Ramelle Rothschild

Ramelle Rothschild

September 26, 2024

4  out of  5
rating by Ramelle Rothschild
"I got better rate than my last company. Kate's employees are courteous, knowledgeable and very helpful. Thank you Connie"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Connie a shout out - we appreciate you!!"
Profile photo of Matt Foster

Matt Foster

September 26, 2024

5  out of  5
rating by Matt Foster
"I love the customer service that Kate Elder and her staff provide, especially Connie. Any claim I have had, has been seamless."
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review and your shout out to Connie! We appreciate you!!"
Profile photo of Tiaa Wright

Tiaa Wright

September 25, 2024

5  out of  5
rating by Tiaa Wright
"I truly love this company. They are very easy to reach and over the years feels like family. Thanks for keeping our life, home, and autos insured."
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you!! "
Profile photo of August Johnson

August Johnson

September 25, 2024

5  out of  5
rating by August Johnson
"Always an amazing experience and Sammy takes care of everything before I even need to ask! I feel so comfortable with her being my agent and love everything!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for your review and your shout out to Sammy! We appreciate you so much! "
Profile photo of Steve Schofro

Steve Schofro

August 29, 2024

5  out of  5
rating by Steve Schofro
"Being an out of state landlord, having a great agent is vital. Look no further then. Kate Elders team is the best. Responsive and accurate. After 45 years in business, I feel my thoughts are accurate."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for your review and your shout out to our team! It has been a pleasure working with you, we appreciate you!"
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Matt McAfee

August 6, 2024

5  out of  5
rating by Matt McAfee
"Denise from Kate Elder State Farm worked with us and made sure that we received a refund from an accidental overcharge. Tremendous customer service!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and your shout out to Denise - we appreciate you!"
Profile photo of Sway Lo

Sway Lo

August 1, 2024

5  out of  5
rating by Sway Lo
"Everyone is very polite and takes care of you in a timely manner. Also very prompt in following up requests. I have saved alot of money switching to them for all my insurance"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review - we appreciate you!"
Profile photo of G Cotton

G Cotton

July 30, 2024

5  out of  5
rating by G Cotton
"I was not disappointed. Sammie was great and found me some really good discounts."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and your shout out to our team - we appreciate you!"
Profile photo of Jan Behymer

Jan Behymer

May 16, 2024

5  out of  5
rating by Jan Behymer
"Professional, Prompt, Polite in handling my Insurance needs/coverage! 😊"
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you =]"
Profile photo of Jonathan Goines

Jonathan Goines

May 14, 2024

5  out of  5
rating by Jonathan Goines
"Sammy was awesome! She really listened to my needs and catered the perfect policy for me. She was extremely patient (I’m a bit indecisive) and treated my experience with authentic care. 5 stars doesn’t do her customer service justice she’s infinity stars in my book!"
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review Jonny and your shout out to Sammy! We appreciate you =]"
Profile photo of Darrell Sanderson

Darrell Sanderson

May 9, 2024

5  out of  5
rating by Darrell Sanderson
"Kate Elder and her State Farm team are second to none! They understand customer service and it shows! Fast, friendly, value, and professionalism are the hallmarks of this team. Visit them and see…you will be impressed!"
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you =]"